FAQ - Frequently Asked Questions
"Simple" doesn't even begin to describe it! Book a storage compartment conveniently in just a few steps via the STORE ROOM-Website.
Select the best storage solution for you based on the following points:
- A suitable size
- A convenient payment condition
- Your desired move-in date
- The suitable Insurance
- The packaging material
Congratulations! You have booked your very own storage compartment. Before entering your STORE ROOM, make sure that the STORE ROOM application is installed on your phone. You will need it to unlock the parking barrier and the main entrance of the building, as well as your storage compartment. It's super easy - you don't even need a key! A free WiFi ensures an optimal connection - even if you don't have fast internet on your phone or your data quota is used up.
Uns gibt es schon 3x in Wien!
STORE ROOM Vienna South
Unser Hauptstandort Wien Süd befindet sich im Süden Wiens – in der Heinrich Bablik Straße 17, verkehrsgünstig direkt neben dem Knoten Vösendorf gelegen – schnell und einfach erreichbar. Sie finden auf unserer Startseite auch einen Anfahrtsplan und die Möglichkeit eine Route zu uns zu berechnen.
Mehr dazu: storeroom.at/wien-sued
STORE ROOM
Vienna North
Wehlisteraße 35-43
1200 Wien
At our brand new location Vienna North Wehlistraße we offer 138 storage compartments for flexible rent directly at Handelskai! You have no more space at home for your items and don't know where to put them? Then STORE ROOM is the smart solution: With just a few clicks you can search for a suitable storage space via our website and book it directly.
With our centrally located new location Vienna City Rennweg we provide individual solutions for your space problem directly in front of your door. The new location in the heart of Vienna not only offers optimal accessibility by public transport, but is also located on a main entrance route to Vienna. The STORE ROOM City Self Storage is characterized by storage spaces in compact sizes. The extra high storage compartments allow you to store your favorite items in the best possible way. STORE ROOM is the most innovative self storage solution on the market, because with our free STOREROOM app we guarantee our customers digital management of their storage space and access around the clock.
Mehr dazu: storeroom.at/city-1030
- 100% video surveillance ✔
- Alarm protected ✔
- Humidity and temperature-monitored ✔
- Our partner is HDI Global SE Insurance. Your items cannot be insured better ✔
Our storage rooms are available in many different sizes. From a 1m³ locker to our largest storage room with a size of 54 m². See them here. an.
When you book your unit, you decide the rental period. If you need it for a longer period, this is not an issue - it is automatically renewed for the same period you chose during your booking.
Auch wenn Sie ihren Lagerraum zurückgeben möchten macht es Ihnen STORE ROOM so einfach wie möglich. Sobald Sie wissen ab wann Sie den Lagerraum nicht mehr brauchen, können Sie uns das auf zwei unterschiedliche Arten mitteilen: Loggen Sie sich dazu in Ihr Kundenprofil auf unserer Homepage ein, klicken Sie im nächsten Schritt auf die Abteilübersicht und in Ihrer Buchung finden Sie dann den Button zum Kündigen.
Sollten Sie uns lieber schriftlich informieren möchten, schreiben Sie uns einfach rechtzeitig eine E-Mail und wir erledigen alles für Sie. Spätestens mit Ablauf des letzten Tages Ihrer Buchung muss das Lagerabteil geräumt sein. Sobald der letzte Tag vorbei ist, kontrollieren wir Ihr Lagerabteil und setzen im Anschluss die Rückerstattung der Kaution in Gang.
You have unrestricted access to your storage room 7 days a week, 24 hours a day, all year round. Of course also on all public holidays. You are free at all times to pick up what you need from the storage room, whenever you need it.
Our office hours are Monday to Thursday from 08:00 to 17:00 and Friday from 08:00 to 14:00.
You can contact us by e-mail at info@storeroom.at or you can reach us via our customer service 0800 300 880 during office hours.
Either with your Credit Card or with SEPA Direct Debit. Both can be used in our online shop.
You can easily book a storage room over our website. As simple as that. In just a few steps you have immediate access.
We do not charge booking fees!