FAQ Selfstorage

All answers about selfstorage storage room rental

You still have questions?

Whatever the mission, we are guaranteed to provide you with the optimal solution when it comes to storage space.

No matter if you are already a self-storage professional and have questions about handling or billing or if you need a storage space for the first time – here you will find frequently asked questions on various topics that will help you make your decision for STORE ROOM.

If you can’t find a question or answer here, please feel free to contact us – just click on the info button on the left, we’ll be happy to advise you!

If you can’t find a question or answer here, please feel free to contact us – just click on the info bar below, we’ll be happy to advise you!

STORE ROOM Lagerraum Selfstorage

“Simple” doesn’t even begin to describe it! Conveniently book a storage compartment in just a few steps via the STORE ROOM website.

Choose the best storage solution for you from the following options:

  • A suitable size
  • A convenient payment condition
  • Your desired move in date
  • The right insurance
  • The packaging material

Congratulations! You have booked your very own storage compartment. Before entering their STORE ROOM, make sure that the STORE ROOM application is installed on your phone. You will need this to unlock the parking barrier and the main entrance to the building, as well as your storage compartment. It’s super easy – you don’t even need a key! A free WLAN ensures optimal connectivity – even if you don’t have fast Internet on your cell phone or your data quota has been used up.

We are already 3x in Vienna!

STORE ROOM Vienna South
Our main location Vienna South is located in the south of Vienna – at Heinrich Bablik Straße 17, conveniently situated right next to the Vösendorf junction – quick and easy to reach. On our home page you will also find a map and the possibility to calculate a route to us.

Read more: STORE ROOM Vienna South

STORE ROOM Vienna North
Wehlistraße 35-43
1200 Wien

At our brand new location Vienna North Wehlistraße we offer 138 storage compartments for flexible rent directly at Handelskai! You have no more space at home for your items and do not know where to put them? Then STORE ROOM is the smart solution: With just a few clicks, you can search for a suitable storage space via our website and book it directly.

The management of your storage facility works 100% digitally: If you want to grant friends, relatives or employees spontaneous access to your storage compartment, this is no problem with our smart STORE ROOM Selfstorage App.

Read more: STORE ROOM Vienna North

STORE ROOM City 1030
Rennweg 88
1030 Wien

With our centrally located new location Wien City Rennweg we provide individual solutions for your space problem directly in front of your door. The new location in the heart of Vienna not only offers optimal accessibility by public transport, but is also situated on a main entrance route to Vienna. The STORE ROOM City Self Storage is characterized by storage rooms in compact sizes. The extra high storage compartments allow you to store your favorite items in the best possible way. STORE ROOM is the most innovative self-storage solution on the market, because with our free STOREROOM app we guarantee our customers digital management of their storage space and access around the clock.

Read more: STORE ROOM Vienna City 1030

  • 100% video surveillance ✔
  • Alarm protected ✔
  • Humidity and temperature-monitored ✔
  • Our partner is HDI Global SE Insurance. Your items are best insured✔

Our storage rooms are available in many different sizes. From a locker, which is 1m³ in size, to our largest storage room with a size of 54 m². Why not take a look at the various options here?

Choose from 4 different booking periods of 1 week, 4 weeks, 26 weeks and 52 weeks, which are always automatically extended after expiry.

There is no cancellation period. If you no longer need your storage compartment, you can cancel it directly in your customer account and it will no longer be renewed after the booked period has expired. Before the end of the booking period, you then vacate your storage compartment, we check it and refund your deposit.

Even if you want to return your storage space, STORE ROOM makes it as easy as possible!

As soon as you know when you no longer need your storage unit, you can cancel it directly in your customer account and there will be no further renewals after the booked period has expired.

To do this, log into your customer profile on our homepage, click on the compartment overview in the next step and you will then find the button to cancel in your booking.

Before the end of the booking period, you will then vacate your storage compartment, we will check it and refund your deposit.

You have year-round, 7-day, 24-hour unrestricted access to your storage space. Of course, also on all holidays. So you can always pick up what you need from the storage room, whenever you need it.

Our office hours are Monday through Thursday from 08:00 to 17:00 and Friday from 08:00 to 14:00.

You can contact us by email at info@storeroom.at or reach us through our customer service 0800 300 880 during office hours.

Conveniently debited from your account by credit card or SEPA direct debit.

You can book a self-storage unit through our website. Super simple. In a few steps your storage room is booked and you also have immediate access.

There are no booking fees with us!

You leave a deposit of 8 weeks rentals from the non-discounted base price when you book – of course you will get it back when you move out.
We even insist on it! Each storage room is insured for at least € 4000 worth of goods – for only € 1,40 per week! You can increase the insurance up to € 50,000 value of goods. For this purpose, we cooperate with Zürich Versicherungs-AG to guarantee maximum security and protection at the highest level.
We wouldn’t be the most convenient provider if we didn’t solve this problem super easily – so yes, you can. Just send an email to info@storeroom.at and we will change your storage room as soon as you want to change it. Ready ✔
No, we do not have electricity in our storage facilities. We could not provide full security if we offered electricity in the storage rooms. The risk of fire from electrical damage would be too great, and your safety and the safety of your belongings is paramount.
Yes and of course free of charge. So if you don’t have internet reception, you can always use the STORE ROOM WLAN.
You can contact us anytime at info@storeroom.at or call us at 0800 300 880 and make an appointment with us during our office hours – or you can book your desired appointment right now – just click on the Infocorner button on this page!
Gladly! You can book a free tour with one of our experts who will guide you through the building at an agreed time. It is very important to us that all our customers feel welcome and see their storage unit as an extension of their home.
Of course. From the main entrance to the storage room, you can easily transport everything barrier-free. To make it even more convenient for you, we have provided transport trolleys in the entrance area.
Yes, of course. Transport carts are available in the entrance area and in Vienna South even a fork lift truck for pallets to facilitate your storage.

Subject area 1

“Simple” doesn’t even begin to describe it! Book a storage compartment conveniently in just a few steps via the STORE ROOM website. Choose the best storage solution for you from the following options:
Appropriate size, preferred payment term, desired move-in date and appropriate insurance. DONE!

Our storage rooms are available in many different sizes. From a locker, which is 1m³ in size, to our largest storage room with a size of 54 m². Why not take a look at the various options here?

You decide when booking the period for which you want to book and pay. If you are there longer, this is not an issue – the booking is automatically renewed as you have set it.

Theme 2

You decide when booking the period for which you want to book and pay. If you are there longer, this is not an issue – the booking is automatically renewed as you have set it.

“Simple” doesn’t even begin to describe it! Book a storage compartment conveniently in just a few steps via the STORE ROOM website. Choose the best storage solution for you from the following options:
Appropriate size, preferred payment term, desired move-in date and appropriate insurance. DONE!

Our storage rooms are available in many different sizes. From a locker, which is 1m³ in size, to our largest storage room with a size of 54 m². Why not take a look at the various options here?

“Simple” doesn’t even begin to describe it! Book a storage compartment conveniently in just a few steps via the STORE ROOM website. Choose the best storage solution for you from the following options:
Appropriate size, preferred payment term, desired move-in date and appropriate insurance. DONE!

Lagerräume
Montag - Sonntag: 0 - 24h
Rund um die Uhr immer zugänglich
Büro
Mo - Do: 08:00 - 17:00 Uhr
Freitag: 08:00 - 14:00 Uhr

You don’t know exactly how much storage space you need, how renting our selfstorage space works or you have other questions? We are happy to assist you!

You would like to visit our storage facilities before renting to get an idea on site? Then book an appointment right here!

You are welcome to send us a message via our contact form, send us an email directly, or even send us a message via WHATSAPP:

Of course you can also call us:

We are happy to be there for you:

Your name*
This field is for validation purposes and should be left unchanged.
Storage spaces
Monday - Sunday: 0 - 24h
Always accessible around the clock
Office
Mo - Thu: 08:00 - 17:00
Fr: 08:00 - 14:00

You don’t know exactly how much storage space you need, how renting our selfstorage space works or you have other questions? We are happy to assist you!

You would like to visit our storage facilities before renting to get an idea on site? Then book an appointment right here!

You are welcome to send us a message via our contact form, send us an email directly, or even send us a message via WHATSAPP:

Of course you can also call us:

Standort-Auswahl

An welchem Standort willst du einen STORE ROOM Selfstorage Lagerraum buchen?

Wien Süd
Wien Nord
Wien City 1030

We are happy to be there for you:

Your name*
This field is for validation purposes and should be left unchanged.
Location selection

At which location do you want to book a STORE ROOM self-storage unit?

Vienna south
Vienna north
Vienna city 1030

Location selection

At which location do you want to book a STORE ROOM self-storage unit?

Vienna south
Vienna north
Vienna city 1030

Send us your message or request

Your name*
This field is for validation purposes and should be left unchanged.