Security & protection

Your storage.
Secure as a bank.

At STORE ROOM, the security of your stored belongings is our top priority. Video surveillance, fire protection, digital locking system and 24/7 monitoring – we have everything covered.

STORE ROOM storage unit
Security measures

Our measures
for your security.

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Video surveillance

The entire entrance area, all corridors and the car park are monitored around the clock with HD cameras. Your personal storage unit itself has no camera – that is your private space.

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Digital locking system

Your storage unit opens with your smartphone – in an encrypted network that meets the same security standards as online banking. No key, no code, no worries.

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Fire protection

The entire building including every storage unit is equipped with state-of-the-art fire protection technology. An immediate alarm in case of smoke development reliably protects your belongings.

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Climate monitoring

Temperature and humidity are permanently monitored around the clock. This means you can safely store sensitive items such as furniture, artwork or electronics with us.

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Own camera permitted

Want even more control? At STORE ROOM you have the option to install your own surveillance camera in your storage unit – for maximum peace of mind.

State-of-the-art technology

Open with your
smartphone –
secure & simple.

Compared to conventional locking systems with keys or PIN codes, our digital system is many times more secure. Encrypted, personalised and always under your control.

1

Encrypted network

Highest industry standards – comparable to the security protocols of online banking.

2

Personalised access

Only you have access to your storage unit. No physical key that can be lost.

3

Revoke access at any time

You can grant or revoke access rights via your customer portal at any time – ideal for shared use.

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Unlocked
STORE ROOM App · Digital lock
Important information

These items
are not permitted.

To ensure the safety of all customers and the building, certain items are expressly prohibited in our storage units:

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ValuablesCash, savings books, jewellery, securities or similar valuables.
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Perishables & living beingsFood, unless packaged in such a way that it is protected against infestation, does not attract pests and, even in the event of spoilage, cannot have any effect on the landlord's premises or items stored by other customers. As well as any kind of living creature – dead or alive.
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Climate-sensitive itemsItems that cannot withstand normal temperature and humidity conditions.
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Disruptive emissionsItems that may affect the landlord or third parties through odours, smoke, noise or other emissions.
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Hazardous materialsEasily flammable or potentially explosive substances (gases, lacquers, oils, fuels, batteries), weapons, ammunition, explosives, hazardous chemicals, radioactive materials.
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Waste & illegal itemsAll types of waste, hazardous waste and all items or substances whose possession is not permitted under applicable law.
General rule: All items that are capable of causing damage to the landlord's operations and/or to other customers are not permitted.
Frequently asked questions

Security FAQ.

Is opening via smartphone really secure?
Yes – our digital locking system is even more secure than conventional keys or PIN codes. It operates in an encrypted network following the same industry standards as online banking. A physical key can be stolen or copied – your digital access is individual and can be blocked at any time.
Is my storage unit monitored?
The corridors, entrance area and car park are monitored by video. Your personal storage unit itself has no camera – that is your private space. However, you have the option of installing a camera in your storage unit at your own expense.
Is there a notice period?
Choose from 4 different booking periods of 1 week, 4 weeks, 26 weeks and 52 weeks, which automatically renew upon expiry.

There is no notice period. If you no longer need your unit, you can enter the cancellation in your customer account. The last paid day is then the end date by which you must empty your unit. We will then carry out a final inspection and refund your deposit.
Can I store sensitive items such as art or electronics?
Yes – thanks to permanent monitoring of temperature and humidity, the conditions in our storage units are constant and controlled. Furniture, artwork, electronics and other sensitive items are in good hands with us.
Can I give another person access to my storage unit?
Yes – via the STORE ROOM app you can grant other people access to your storage unit and revoke this access at any time. This way you always have full control over who has access.
Contact & advice

Still have questions?
We're happy to help.

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Call us free
0800 300 880
Mon–Thu 08:00–17:00
Fri 08:00–14:00
Call now
📋
Request advice
Schedule a callback
We will get back to you quickly and answer all your security questions.
Request advice →
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WhatsApp
Message us directly
Quick answers to your questions – just write to us.
Book storage

Store securely.
Get started now.

8 locations in Vienna, St. Pölten and Graz – bookable online in just a few minutes.

24/7 access via app No notice period From 1 m² 8 locations

You don’t know exactly how much storage space you need, how renting our selfstorage space works or you have other questions? We are happy to assist you!

You would like to visit our storage facilities before renting to get an idea on site? Then book an appointment right here!

You are welcome to send us a message via our contact form, send us an email directly, or even send us a message via WHATSAPP:

Of course you can also call us:

We are happy to be there for you:

We are happy to be there for you:

Storage room request

Storage spaces
Monday - Sunday: 0 - 24h
Always accessible around the clock
Office
Mo - Thu: 08:00 - 17:00
Fr: 08:00 - 14:00

Send us a Message

You don’t know exactly how much storage space you need, how renting our selfstorage space works or you have other questions? We are happy to assist you!

You would like to visit our storage facilities before renting to get an idea on site? Then book an appointment right here!

You are welcome to send us a message via our contact form, send us an email directly, or even send us a message via WHATSAPP:

Of course you can also call us: